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Limitations & Restrictions:
Although rare, sometimes a computer Virus may damage operating system files to such an extent that the operating system must be re-installed to repair the damage. The reinstallation of the operating system requires the customer to supply the original manufacturer's operating system CD's.
- When a computer is infected with a Virus that can't be removed and the operating system must be reinstalled, the installation Cost is $145.00. In this event, the customer must provide all original manufacturer CD's, including the Windows Operating System CD, else, additional charges may be incurred to cover the purchase cost of a system recovery CD.
- Anti-Virus software purchase is an additional charge. If you have a valid copy of Symantec Anti-Virus, please provide the CD when you bring the system in for service. If the computer has an out-of-date copy, the cost of software reactivation is an extra charge.